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Artwork for CX Matters by Hello Customer
Business & Finance

How to get on CX Matters by Hello Customer

Hosted by Bram De Vos.

Should you pitch it?

Guest activity
Sometimes has guests
33% of recent episode titles look like interviews
Episode length
33 min
Median of recent episodes. That is the commitment you would be asking for.
Publishing
Occasional
9 episodes · last 2026-09-04
Language
English (US)
Declared in the feed as en-us.
Where it's from
Outside the UK
The feed declares en-us.
Reach
36
Percentile among shows you could realistically get on. Not a download count.
Check whether they charge. Some shows sell guest slots rather than booking them, and rates in some fields run to thousands. Nothing in a podcast feed reliably says so, so we do not claim either way. Ask before you write the pitch.
Worth a pitch. This show publishes its own contact, sits outside the national chart, is independently published, and its recent episodes show it books guests.

How this show compares to other business & finance podcasts

It publishes less often than most Business & Finance shows, so expect a longer lead time and fewer available slots.

Measured against every business & finance podcast in the directory that has published in the last year.

This show Category average
Episodes featuring a guest 33% 22%
Episodes in the last 90 days 1 7
Typical episode length 33 min 34 min
Episodes published in total 9 100
Reach percentile 36 50

Reach is a percentile among shows you could realistically get booked on, built from chart history, longevity, activity and cadence. It is not a download figure. Nobody outside a show can see those.

What the show says about itself

Welcome to CX Matters, a podcast where we dive into all matters CX to find out what really makes the difference, what moves the needle, and what makes customers tick. CX Matters is powered by Hello Customer, the platform that helps organizations turn feedback into real business improvements. Learn more about Hello Customer here: www.hellocustomer.com

Recent episodes

Straight from the feed. The quickest way to judge whether your angle fits.

  1. Episode 7: How you can turn CX mistakes and complaints into loyalty
  2. Episode 6: What if AI makes your customer experience worse, not better with Steven Van Belleghem and Michel Stevens
  3. Episode 5: How to build a customer-centric culture that actually lasts with Michel Stevens
  4. Episode 4: Trust Is The New Currency of Digital Customer Experience with Steven Van Belleghem
  5. Webinar. Beyond the Hype: GenAI in Customer Experience in 2026
  6. Webinar. Voice of Customer Intelligence: Using customer feedback to gain competitive advantage
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Similar podcasts

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Every show A to Z

Common questions

Does CX Matters by Hello Customer accept guests?

Sometimes has guests. Interviews appear alongside other formats. This is our reading of the show's recent episode titles, not a statement from the show itself.

How do I contact CX Matters by Hello Customer?

Yes. CX Matters by Hello Customer publishes a contact address in its own RSS feed, and it is the show's own inbox rather than a shared network desk. We hold it and release it to people on a plan. We never invent an address and never send a pitch on your behalf.

How often does CX Matters by Hello Customer publish?

It publishes irregularly. There are 9 episodes in the feed. Episodes run about 33 minutes.

Is CX Matters by Hello Customer still active?

Yes. It has published within the last 90 days.