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Artwork for Punk CX: Customer Experience Insights with Adrian Swinscoe
Marketing & Media

How to get on Punk CX: Customer Experience Insights with Adrian Swinscoe

Hosted by Adrian Swinscoe | Customer Experience Strategy Expert.

Should you pitch it?

Guest activity
Often has guests
90% of recent episode titles look like interviews
Episode length
41 min
Median of recent episodes. That is the commitment you would be asking for.
Publishing
Weekly+
591 episodes · last 2026-09-10
Language
English
The feed says "en" without a region, so the country is unknown.
Where it's from
Not established
No .uk domain and no region in the feed language. Apple reports the storefront, not the show, so we do not guess.
Reach
96
Percentile among shows you could realistically get on. Not a download count.
Check whether they charge. Some shows sell guest slots rather than booking them, and rates in some fields run to thousands. Nothing in a podcast feed reliably says so, so we do not claim either way. Ask before you write the pitch.
Worth a pitch. This show publishes its own contact, sits outside the national chart, is independently published, and its recent episodes show it books guests.

How this show compares to other marketing & media podcasts

This show features a guest in almost every episode. That is rare in Marketing & Media, and it makes this one of the more realistic bookings in the field.

Measured against every marketing & media podcast in the directory that has published in the last year.

This show Category average
Episodes featuring a guest 90% 24%
Episodes in the last 90 days 11 7
Typical episode length 41 min 30 min
Episodes published in total 591 118
Reach percentile 96 50

Reach is a percentile among shows you could realistically get booked on, built from chart history, longevity, activity and cadence. It is not a download figure. Nobody outside a show can see those.

What the show says about itself

Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new technologies and related issues. Essentially, Adrian is looking for practical clues and insights that will

Recent episodes

Straight from the feed. The quickest way to judge whether your angle fits.

  1. Why contact deflection creates quiet loyalty erosion - Interview with Pasquale DeMaio, VP of Amazon Connect Customer
  2. Reinventing the organisation to drive better customer and employee outcomes - Interview with Ricardo Semler
  3. Why your contact centre cost model is broken - Interview with Robert Bradshaw of WiserOwl
  4. Why digital accessibility is no longer optional in an AI-first world - Interview with Jeff Coyle of Siteimprove
  5. Using generative agent simulations to drive better experience outcomes in healthcare - Interview with Sri Narasimhan of CVS Health
  6. Start with Strategy, Iterate Like a Band - Interview with Craig Crisler of SupportNinja
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Common questions

Does Punk CX: Customer Experience Insights with Adrian Swinscoe accept guests?

Often has guests. This show interviews people regularly. This is our reading of the show's recent episode titles, not a statement from the show itself.

How do I contact Punk CX: Customer Experience Insights with Adrian Swinscoe?

Yes. Punk CX: Customer Experience Insights with Adrian Swinscoe publishes a contact address in its own RSS feed, and it is the show's own inbox rather than a shared network desk. We hold it and release it to people on a plan. We never invent an address and never send a pitch on your behalf.

How often does Punk CX: Customer Experience Insights with Adrian Swinscoe publish?

It publishes at least once a week. There are 591 episodes in the feed. Episodes run about 41 minutes.

Is Punk CX: Customer Experience Insights with Adrian Swinscoe still active?

Yes. It has published within the last 90 days.

Similar shows you could pitch

Same category, publishing their own contact, and still active. If this show is not the right fit, one of these may be.